Privacy Policy for Touch of Care Home Health and Training Services
Effective Date: [04/04/2025]
Introduction At Touch of Care Home Health and Training Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or interact with our website.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: This includes your name, address, phone number, email address, date of birth, and emergency contact details.
- Health Information: In providing home health services, we may collect sensitive health-related information necessary for the delivery of care, such as medical history, treatment plans, and medications.
- Payment Information: When you pay for services, we may collect billing information, including credit card details.
- Online Activity: If you visit our website, we may collect information about your browser type, IP address, and how you interact with our website.
2. How We Use Your Information
We use your personal information to:
- Provide and manage home health services, including care plans and training.
- Process payments and send invoices.
- Respond to your inquiries and provide customer support.
- Communicate with you about updates, appointments, and health-related information.
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption technologies, securing physical access to our facilities, and training staff on confidentiality procedures. However, no data transmission over the internet or storage system can be 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We may share your personal information with:
- Service Providers: We may share your information with third-party vendors who assist in providing services on our behalf, such as payment processors and healthcare partners. These providers are obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, court order, or similar legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct or update any inaccurate information.
- Deletion: Request the deletion of your personal information, subject to certain legal limitations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or regulation.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When we make significant changes, we will notify you through our website or other communication channels. The revised policy will be effective as of the date it is posted.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Touch of Care Home Health and Training Services
1329 Forestdale Blvd Ste 300
Birmingham, Alabama 35214
Company Contact Numbers
205-610-7919
Company Email Address
[email protected]
[email protected]