Disclaimer and Terms of Service for Touch of Care Home Health and Training Services

Effective Date: [04/04/2025]

Introduction These Terms of Service (“Terms”) govern the use of the services provided by Touch of Care Home Health and Training Services (“we,” “our,” or “us”). By using our services, you agree to these Terms. If you do not agree to these Terms, you should not use our services.

1. Services Provided Touch of Care Home Health and Training Services offers professional home healthcare and training services, which include, but are not limited to, home health aide services, nursing services, and caregiver training programs. All services provided are subject to availability and our standard service agreements.

2. Eligibility To access our services, you must be at least 18 years old or have the consent of a legal guardian. By using our services, you represent and warrant that you meet the eligibility requirements.

3. Professional Advice Disclaimer Our services are intended to assist in providing care and training. However, the services provided do not constitute medical, legal, or other professional advice. Any medical information provided by our staff or on our website is for informational purposes only and should not be used as a substitute for consulting a licensed healthcare professional.

4. Client Responsibilities You agree to provide accurate and complete information to allow us to perform services effectively. This includes, but is not limited to, medical history, emergency contact information, and other relevant details necessary for providing care. You agree to promptly inform us of any changes to your medical or health status.

5. Payment Terms Payment for services is due upon receipt of invoice unless otherwise specified in a service agreement. We accept various forms of payment, including credit cards, checks, and electronic transfers. Late payments may result in a suspension or termination of services.

6. Cancellation Policy Clients must provide a minimum of [24] hours’ notice to cancel scheduled services. Cancellations made with less than the required notice may incur a cancellation fee. We reserve the right to modify or cancel services due to unforeseen circumstances or if payment issues arise.

7. Limitation of Liability To the maximum extent permitted by law, Touch of Care Home Health and Training Services shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services. Our liability is limited to the amount paid for the services in question.

8. Confidentiality and Privacy We take the privacy and confidentiality of our clients seriously. Any personal health information or sensitive data you provide will be handled in accordance with our Privacy Policy. We are committed to maintaining the confidentiality of all personal information provided, except as required by law.

9. Termination of Services We reserve the right to terminate or suspend services at any time, with or without cause, including if you violate these Terms or fail to make payments as agreed. You may terminate services by providing us with written notice in accordance with the terms of your service agreement.

10. No Guarantee of Results While we strive to provide the highest quality care and training, we do not guarantee specific results or outcomes. Each individual’s circumstances and health conditions are unique, and results may vary.

11. Third-Party Links Our website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of any third-party sites, and inclusion of any third-party links does not imply endorsement by us.

12. Modifications to Terms We reserve the right to update, modify, or change these Terms at any time. Any updates or changes will be posted on our website, and the revised Terms will take effect as soon as they are published. It is your responsibility to review these Terms regularly to stay informed about any changes.

13. Dispute Resolution In the event of a dispute, you agree to first attempt to resolve the issue through informal negotiations. If the dispute cannot be resolved through negotiation, you agree to submit the dispute to binding arbitration in accordance with the rules of [Alabama Center for Dispute Resolution (ACDR),] in [Jefferson County].

14. Governing Law These Terms and your use of our services are governed by the laws of [Alabama/US], without regard to its conflict of law principles.

15. Contact Information If you have any questions regarding these Terms of Service, please contact us at:

Touch of Care Home Health and Training Services
1329 Forestdale Blvd Ste 300
Birmingham, Alabama 35214

Company Contact Numbers
205-610-7919

Company Email Address
[email protected]
[email protected]